By Paul Gillin
10m read time
Banks and financial institutions face many difficult choices as they look to modernize their application portfolios.
The drive to deliver better and more personalized digital customer experiences has fueled banks’ investments in data-intensive analytics and artificial intelligence applications, particularly in the cloud.
Banks need to transform the way they deliver services to accommodate changing customer preferences and create digital experiences that are as rich as those in the branch office.
This e-book explores the many changes banks face, and the challenges those changes create. It also proposes Kyndryl’s solutions to helping banks innovate for success.